Policies
Components
If the customer chooses to utilize components furnished by I.T.S., there will be a 10% charge on that specific component. The customer needs to note in the work order if I.T.S. will be furnishing the components for the project.
Billing Policy
- All orders must be accompanied with an appropriate work order. Fabrication will not be initiated without a corresponding work order with a PO number or project name.
- Independent Tech. Service, LLC. has a net 30-day billing cycle. Invoices over 30 days are subject to 1 ½% (18% APR). Customers with any open invoices over 60 days are subject to C.O.D. on all further fabricated items until the full invoices over 30 days have been paid.
- 10% discount on C.O.D. purchases.
- Independent Tech. Service, LLC. pricing is subject to change. There will be credit and discounts awarded based upon volume. I.T.S. will continually have specials on various projects or seasons.
- All collection costs and attorneys fees that are incurred by I.T.S. in an effort to collect payment shall be paid by the company in default with I.T.S..
Delivery Schedule
Independent Tech. Service, LLC. prides itself on the highest quality of craftsmanship and service. Delivery time on most projects is usually 2 to 3 days from the time the order is received to the time it is delivered. Arrangements can be made for same day or next day turnaround. There will be a 10% charge for 24 hr. turnarounds. The 24-hour turnaround is dependent on stock of components and project involved. I.T.S. will pay all return ground shipping costs. If a customer chooses overnight shipping, they will be responsible for the difference in cost.
New Customers
All new customers must fill out the credit application and the payment policy to establish the net 30-day billing cycle. Until the credit application and the payment policy agreement are signed and faxed back to I.T.S., all projects for that customer will be billed C.O.D.